If you don't find an answer to your question here, reach out via the contact form 💚
We currently ship most easily to the Republic of Ireland and Northern Ireland. However if you're in another country and would like to try the product then we can send orders, but the shipping cost is a bit high at €25 for Rest of Europe and €35 for Rest of World! But we're working on getting the product more easily accessible further abroad so stay tuned!
Irish orders are dispatched next business day with An Post and so typically arrive 1-3 business days after you order.
All 115mg of caffeine in our cans (about one cup of coffee) comes from an infusion of 7 grams of guayusa leaf in filtered water. We don't use any alternative source of caffeine, because we believe guayusa is the best source of caffeine out there, and we believe in making it the traditional way (as an infusion, rather than relying on powdered extracts which don't have the full spectrum of compounds found in the leaf).
Each can contains 115mg of caffeine, all coming from an infusion of the guayusa leaf. For comparison, a flat white has about 136mg of caffeine, whilst a cup of brewed coffee has about 90mg of caffeine, so this sits right in the middle. It's also worth noting that the effect of guayusa is much calmer than coffee or synthetic energy drinks (check the next FAQ to see why!)
The energy from guayusa feels different, and a recent study gives some explanation as to why. It showed how caffeine from guayusa produces a 600% lower adrenaline spike than caffeine from coffee or synthetic sources.
Adrenaline is a stress hormone responsible for the anxious feeling that some people experience with coffee and synthetic energy drinks. By not triggering adrenaline, guayusa gives you the lift without these jittery side effects.
And the good news this isn't just something seen in biomarkers. It's something you can really feel!
Yes! We don't use any animal-based products in our drink. Whilst some see the word "kefir" and think of milk kefir, our cans are made using water kefir. Water kefir is like milk kefir's vegan cousin - it has a lot of the same gut-loving benefits, but only uses water and fruit juice as the base of fermentation.
Nope! Unfortunately these practices have become common in the kombucha and water kefir industry. The problem is that they remove or kill all the beneficial bacteria from the drink, and so remove all the benefits. By not doing this, we ensure that the beneficial bacteria are really in every can!
Great question! The sugars in the fruit juices are almost entirely consumed by the water kefir crystals during the fermetation process. This means only a trace level (less than half a gram per can) are left over!
All orders are dispatched directly from our factory in Louth, Ireland!
We aim to hand over to our delivery partner within one working day of receiving the order. The delivery time depends on the destination and time of year. Here you can see our shipping rates:
Ireland: flat rate of €5 for all orders (via An Post) and typically 1-3 business days
Rest of Europe: flat rate of €25 for all orders (via DHL. Currently looking at cheaper ways to do it!) and typically 5-7 business days
Rest of World: flat rate of €35 for all orders and typically 7-10 business days
Please provide an accurate address with all necessary details (including postcode) to help things go smoothly!
RETURN POLICY
We want to make this a stress free experience! So if you receive our cans and aren't happy for whatever reason, then you have 7 days from receipt of goods to request a return. If approved, you will be provided with a replacement order, store credit, or a full cash refund.
To start a return, you can reach out via our contact page, or you can email us directly at hello@nuinfusions.com. Please make sure to provide your name, order # and the issue with your order.
PRIVACY POLICY
Last Updated: November 8th, 2024
Thank you for visiting our website! This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from www.nuinfusions.com. We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other relevant laws.
We may collect and process the following types of personal data about you:
a. Information you provide to us:
b. Information we automatically collect:
c. Information from third parties:
We may receive personal data about you from social media platforms, payment processors, and other third-party sources if you interact with us through these channels.
We use your personal data for the following purposes:
Under GDPR, we process your personal data on the following legal bases:
We do not sell or rent your personal data to third parties. However, we may share your information with:
If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your privacy, such as Standard Contractual Clauses approved by the European Commission or other lawful methods.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
EU residents have the following rights regarding your personal data:
To exercise any of these rights, please contact us at hello@nuinfusions.com
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is entirely secure.
We use cookies and similar technologies to enhance your experience on our Site.
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Please review this page periodically for the latest information on our privacy practices.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at hello@nuinfusions.com
This Privacy Policy is designed to protect your privacy and rights in line with the GDPR and other applicable privacy regulations. We encourage you to read it thoroughly and reach out with any questions.
